We accept the most major credit and debit cards including Visa and MasterCard.
Wire Transfer
Simply send us a bank transfer with your order total amount.
Once we receive the credit we will proceed to dispatch.
To reserve the product availability we suggest you to send us the payment receipt via fax (+39.733.861047) or via e-mail (shop@robertobotticelli.it) as soon as possible.
Bank transfers can be done to:
Payee: Errebi Spa
Bank: Monte Paschi Siena Spa
IBAN:
IT 78 M 01030 69550 00000 1012856BIC CODE (swift):
PASCITM1A13Alternative payment methodsIf you are not able to pay with credit card or bank wire transfer methods you can call us or send us a fax or an e-mail:
Ph. +39 0733 861022
Fax +39 0733 861047
shop@robertobotticelli.it
WARRANTY
You can buy without dubts.
If you don't like the product you received, if the size doesn't fit you, if the product is not like you expected, you just have to send it back to us.
Returns and Exchanges You can request a return or an exchage if these conditions are true (D.L. 206/2005 - Italian Law):
- The return or exchange must be done within 21 days from order date;
- The item must be intact and not used;
- The original tag must not have been removed.
If these requests are fulfilled we can change the product or refund the charge.
To proceed to your return or refund you must create a return/exchange request from your account page on www.robertobotticelli.it: we will then contact you as soon as possible giving you all the instructions on what to do.
In case of an exchange we will send you the new product at our charge as soon as we receive the old one. In any case, the old product's shipping costs and customs duties are at your charge.
IMPORTANT: we will not accept products returned that don't respect the above mentioned procedure.
PRICES INFORMATION
All indicated prices are taxes included where necessary.
SAFETY
Ordering with us your security is guaranteed. In the purchasing process, each page aimed to manage the transaction with a credit card is protected with the latest version of the SSL (Secure Socket Layer) protocol. This means that all the financial information - credit card numbers, expiry date, etc. - is preventively encrypted through a particularly solid and powerful algorithm and only then forwarded to the Net.
This method is based on the SSB system. SSB is a company leader in the implementation and administration of Information systems for Banks, the development of security systems for Net transactions and Credit Card processing.
When the details of your credit card are issued, all financial information is sent directly to the protected SSB site. Neither Fabiboutique.com nor anyone else will EVER have access to your credit card, therefore giving you warranty of maximum security.
WE DO NOT KEEP CREDIT CARD DETAILS OF OWR CUSTOMERS.
The amount of your purchase will only be charged when the package has actually been delivered.
The purchase can only be done by the Credit Card holder and the name and the address must correspond with the name and the address on the order invoicing data. No accept orders with invoicing data different than the card holder data, but only after having carried out the required controls with the purchaser and the end customer, keeping the unquestionable right to ask further informations to the purchaser or to refuse the purchase order.
We will send together with the shipment of the products a regular invoice.
Cookies
Cookies are pieces of data that are registered from the web browser to the hard disk of the computer. Fabiboutique.com uses cookies for statistic purposes and with your approval, to recognize you when you visit our web site, repropose you your basket with the items you have added but not yet purchased and much more. Our cookies do not have personal information or anything that can allow hackers to enter in possession of information about you. However, you can always buy from Fabiboutique.com, even if you decide to set your browser to refuse the use of cookies. The only disadvantage could be that of being limited in some operations.
Privacy
Related to the Italian Dlgs.196/03, we inform you that we will treat your data to send you marketing information related to the Errebi Spa and to make the invoices for your orders.
Why register to our website
Being a member of the Errebi Shop is absolutely free of charge.
In the Registration Form you will be asked just some personal data needed to register you as a customer.
As a member you will can:
- add products to your Wishlist
- make orders faster
- check your order status in real time
- view your order history
- manage your invoicing and shipping addresses